Shipping policy

How long will my order take to arrive?
Orders usually take 2-3 business days. If you haven't receive your order after this time and an email confirmation was received please contact us on 0300 1231022 with your order number.

 

How can I speak to someone about my order?
Call 0300 1231022. Lines are open 9am to 5pm, Monday to Friday.

 

Can I order your resources in large quantities and adapt them for my campaign?
We welcome the use of our health information in a variety of settings and would be happy to discuss how our resources can support any health promotion campaign. Larger orders over 1000 publications will automatically be sent to the Publications Team for approval, and we may ask you for further information about your order.

Our resources are developed using up to date evidence and audience insight so please get in touch before adapting any of our materials for your own use.

 

How much do your resources cost?
All of our resources are free to order. A small delivery charge may occur on large orders over 1000 publications – the publications team will be in touch if this applies to your order.

 

Do you deliver outside of the UK?
Publications are only available to order within the UK.