Terms and Conditions

Cancer Research UK Publications Ordering Site Terms and Conditions of Use

Welcome to Cancer Research UK's publications ordering page at www.cancerresearchuk.org.uk/leaflets (the 'Site'). This Site and its supporting operation is owned by Cancer Research UK registered charity number 1089464. The site was built by Red Technology and orders fulfilled by Prolog UK on behalf of Cancer Research UK Trading Limited. Your personal details will be held by Prolog for the purposes of the fulfilment of your order. Please read the following policies carefully before using the Site. By using the Site, you signify your agreement to be bound by these conditions.

1. Terms of Use
2. Publication Supply Terms
3. Privacy Policy

In these policies, the following definitions apply:

"Cancer Research UK" (also referred to as 'we' and 'us') means Cancer Research UK registered charity number 1089464.

"Site" means Cancer Research UK's publications ordering site at www.cancerresearchuk.org/leaflets.

I. Terms of Use

These are the general terms and conditions of Cancer Research UK Trading Limited governing your use of the Site.

1. What you are allowed to do

1.1order publications from the Site, provided you accept the Publication Supply Terms, which will apply to  all orders made for the supply of publications from the Site. These terms are outlined in Section 2 below;

1.2 browse the Site using a compatible web browser. Permission to browse the Site includes permission to make temporary or cached copies of parts of the Site to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Site by you;

1.3 print a copy of any page of the Site for your own personal purposes, provided you do not do any of the things set out under "What you are not allowed to do".

2. What you are not allowed to do

2.1 you may not remove or change anything on the Site;

2.2 you are not allowed to copy or use any material from the Site for any commercial purpose.

2.3 you are not allowed to remove or change any copyright, trade mark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the Site.

3. Your personal information

3.1 Usage of your personal information is governed by Cancer Research UK Trading Limited's Privacy Policy, which forms part of these General Terms of Use.

4. Usernames and Passwords

4.1 If you want to purchase something from the Site, we will ask you to register an account with us. During registration, you will be asked to provide your email address and password, which you can use to make a purchase;

4.2 You must keep your password(s) confidential at all times, and must not disclose the password(s) or permit anyone else to use your password(s). Any breach of any of these terms by anyone to whom you disclose the password(s) will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms;

4.3 In the event of any failure or error in the operation of a password(s), you shall cease using the password(s) and exit the Site immediately, and notify Cancer Research UK of such failure or error.

5. Rights

5.1 All intellectual property rights in any material (including text, photographs and other images and sound, downloads, software, trade marks and logos) contained in these Site is either owned by Cancer Research UK or has been licensed to Cancer Research UK by the rights owner(s) so that Cancer Research UK can use this material as part of the Site. These rights are protected by United Kingdom and international copyright and database right laws. You are only allowed to use this Site and the material they contain as set out in these terms.

6. Third party websites

6.1 This Site may also contain links to other third party websites, which are not under the control of and are not maintained by Cancer Research UK. Any such links are not an endorsement by Cancer Research UK of any products or services available on such sites. Cancer Research UK provides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.

7. Suspension and termination of accounts

7.1 Cancer Research UK may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Site from time to time. Access to or use of the Site or pages linked to it may be interrupted or contain errors;

7.2 Cancer Research UK may terminate your account(s) immediately in the event you breach any of these terms of use or if you are late or do not pay any sums due to Cancer Research UK.

8. Enquiries or complaints 

8.1 If you have any enquiries or complaints about the Site then please address them to:
Cancer Research UK
Health Information  Angel Building, 407 St John Street London EC1V 4AD  
Email: publications@cancer.org.uk 

9. General and governing law

9.1 Cancer Research UK may change these terms of use from time to time and will attempt to notify you of any major changes by posting a message on the Site. By browsing the Site you are accepting that you are bound by the current terms of use. Please review this policy each time you use the Site as it is subject to change at any time by Cancer Research UK without notice to you;

9.2 This Agreement constitutes the entire agreement between Cancer Research UK and you and takes the place of all prior agreements, representations, statements and understandings between Cancer Research UK and you regarding the use of the Site. You agree that you have not relied upon any representation or statement not recorded in these Conditions in entering into this Agreement.

9.3 The failure of Cancer Research UK to exercise or enforce any right or provision of this Agreement or the delay by Cancer Research UK in so doing shall not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.

9.4 These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts in respect of any dispute arising from these terms and conditions.

II. Terms of Publications Supply:

This Publications Supply Policy forms part of the General Terms of Use, which governs your use of the Site, and encompasses ordering activities on the Site. 


The Publications Supply Terms govern the supply of orders for publications free of charge and the supply of orders for publications where a payment for postage and packaging is required (details of when payment for postage and packaging is applicable is set out on the Site)

1. The Publications Supply Terms

1.1 These Terms of Supply ("Supply Terms") govern the supply of any publications you order via this Site. Please read through the Publication Supply Terms carefully. If you do not agree with the Publication Supply Terms, do not order any publications from this Site. If Cancer Research UK accepts any order for publications from you, then its agreement with you will be made on these Supply Terms.

1.2 Please note that Cancer Research UK reserves the right to amend the Publications Supply Terms from time to time. Cancer Research UK will publish the amended Publications Supply Terms on the Site and any new versions of the Publications Supply Terms will come into effect as soon as Cancer Research UK publish them on the Site (with the exception that any orders that Cancer Research UK have already accepted from you prior to any such change will be subject to the Publication Supply Terms in force at that point).

2. Availability of the publications supplied by the Site

2.1 Cancer Research UK may terminate or suspend the supply of any publications displayed on the Site in the event of out of stocks, for support or maintenance work, in order to update content or for any other reason. Cancer Research UK  may do this at any time and without notice. Publications on the Site are normally available for despatch within 24 hours and for publications with slower availability, an estimated shipment preparation time is provided in the associated publication listings on the Site.

3. Charges for Postage and Packaging

3.1 A charge is payable for the packaging and postage of larger orders for publications (the “Charge”). Details of the orders to which the Charge applies are set out on the Site.

3.2 Method of payment - For orders placed via the Site where the Charge is applicable, Cancer Research UK accepts Visa, Mastercard and bank Maestro cards. When making your payment, it is imperative that you provide the information that Cancer Research UK specify is required, for example, cardholder's name as it is shown on the card and address exactly as it appears on the card statement. Your card will be debited when Cancer Research UK confirms that it has accepted your order..


Returns Policy

Returns can be given at the descression of management, please contact us for more information.

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